HOTEL TOULOUSE GARE MATABIAU

BIENVENIDOS AL GRAND HÔTEL D’ORLEANS

El Grand Hôtel d’Orléans es una historia familiar desde hace tres generaciones. Aquí, la bienvenida tiene el acento cantarín del sur y la calidez de una canción de Nougaro.

Brigitte y Céline Hugounet, nietas del fundador, perpetúan el espíritu del lugar: un hotel familiar y animado, donde uno se toma el tiempo para saborear el momento. Aquí se descansa en la tranquilidad de nuestro patio andaluz, entre los ladrillos rojos de Les Minimes y las aguas verdes del Canal du Midi.

Con una ubicación ideal en pleno centro de Toulouse, a solo unos pasos de la estación de tren SNCF Matabiau y del Canal del Mediodía, nuestro hotel de 3 estrellas encarna la sencillez y la grandeza de la Ciudad Rosa.

Más que un lugar de paso, el Grand Hôtel d’Orléans es un lugar de encuentro y convivencia para todos los viajeros:

Turistas, en escala o en ruta en bicicleta por el Canal del Midi; profesionales, gracias a nuestras tranquilas salas de seminarios totalmente equipadas para sus reuniones o jornadas de estudio; o amantes de la buena cocina, que se reúnen en torno a la mesa de nuestro restaurante tradicional La Ripaille, donde cada comida es una fiesta al estilo tolosano.

Grand Hotel D'Orleans

4.3

Basado en 1036 reseñas.

valóranos en

Yuri D. Sasaki

19:55 21 Aug 26

Lorraine

09:20 16 Aug 26

Excellent stayThe room was equipped with air conditioning. The hotel's location is also excellent: there's a bakery right downstairs, the city center is within walking distance, and other tourist attractions are easily accessible by public transport, just across the street.The staff is very warm, attentive, and professional. Communication is pleasant, and the team is truly responsive to guests' needs. The reception seems to be open 24/7, which is very convenient: even when returning late at night, someone was there to let us in.We also greatly appreciated being able to leave our luggage free of charge after check-out.The only slight drawback concerns the breakfast, which could be better value for money. Otherwise, we were very satisfied with our stay and would gladly recommend this hotel!

Sue & Dan

22:48 15 Aug 26

We needed a spot to overnight after a late flight into Toulouse from Madrid as we were catching a train the next morning. This place was great spot and only a minutes walk to the train station. We were met on check-in as well as check-out by very friendly staff.

francoise longepied

22:47 13 Aug 26

Carole_Carlotta DV

14:01 11 Aug 26

Excellent one-night stay at this hotel near Matabiau train station. Modern, air-conditioned room. Impeccable bedding.The staff was fantastic throughout our stay.Perfect breakfast.One area for improvement: the bathroom lighting was very bright and harsh, with no way to adjust it.

14:00 27 Jul 26

13:55 27 Jul 26

17:56 23 Jul 26

21:21 21 Jul 26

I often stay in hotels, and this is the first time I've had a television in my room that doesn't work: no channels available except for BFM TV and CNews, which become scrambled. I reported it, and the night porter told me that three-quarters of the hotels in the area have been like that for some time, a server problem… Except that I stayed in two hotels next door the two days prior, and everything worked. I told him that for a three-star hotel, the bare minimum is to inform guests that there's no TV in their room upon arrival, and I would have gone somewhere else. He replied that he's not a three-star hotel, that he's a night porter, and that he doesn't have a solution. He doesn't understand why I'm contacting him about my problems. I reminded him that he was my contact person, so logically I addressed him (he didn't introduce himself as a night watchman; I thought he was a receptionist, since it said 24/7 Reception...). Absolutely no sense of customer service. I relied on the good reviews, and this is the first time I've been so disappointed and annoyed by an interaction with a professional that I want to change hotels right now at 10:52 PM (after a day spent finding solutions for my clients, exhausted, I find it absurd to have to stress myself out over a room I paid for). If I had had to tell a client, "It's not my fault, I'm not responsible, file a complaint with management," I think I would have been fired. I reminded him that he represented the hotel since he was my point of contact at that moment, so he shouldn't take my complaint about the room quality the wrong way. Soundproofing: zero.

Arianne A

18:44 19 Jul 26

A great hotel experience in Toulouse. Great staff, breakfast and price is reasonable. Excellent location near the town and bus station. I will definitely book this hotel again if I am back in the area.

Nathalie CARRASCO

18:19 19 Jul 26

Beautiful hotel, ideally located for exploring Toulouse on foot. Professional and welcoming staff. Generous and delicious breakfast.

Michel Steen-Hansen

06:34 18 Jul 26

Charming little hotel, close to the train station. Not luxury, but good value for money and a surprisingly good breakfast.

Giulio Vignini

10:29 25 Jun 26

Christiane XXX

11:06 04 Jun 26

The hotel is very well located and the rooms are very pleasant.

K M

19:09 02 Jun 26

Very friendly welcome.However, in my opinion, not a 3-star hotel because of:The room was sparsely furnished, the armchair was very worn (the plastic cover was coming loose in many places), the bathroom was very small, the grout on the floor needed replacing, the second set of towels was hidden in the wardrobe, and the mattress on the bed frame was poorly secured and kept slipping. For the price, I expected more, despite its location in a large city.

Eric Manuel martinez

11:46 02 Jun 26

Brilliant

S.H. E.

07:56 02 Jun 26

Relatively central location, room and breakfast were okay. Secure parking around the corner.

Yasmin Jacobsen

04:50 29 May 26

Great location, room small but OK for one person. Staff are very helpful. Breakfast is a smallish selection, but you can either sit in the courtyard or indoors

Chris Purdye

05:29 08 May 26

Gérard Doubre

04:39 07 May 26

It's a beautiful hotel, but Rue Bayard is a very rough area.

inco incognito

16:10 06 May 26

Small and noisy room facing the street

Chris Ramanantsalama

11:05 06 May 26

Charming hotel, well located, and pleasant service.I received a very warm welcome at this hotel after my train was canceled by SNCF. Despite the late hour and SNCF's lack of information regarding my dog, the host was accommodating, and I was able to stay comfortably in an immaculate room.My train was at 6:10 a.m., but I was still able to enjoy breakfast, which they were preparing, starting at 5:20 a.m.Thank you again for your hospitality and your smile!+ I really love the hotel's design: an aged wood aesthetic, soft lighting, and carpeting. The whole thing is like a patio with a skylight that the rooms overlook—very pleasant and spacious.

Nicolas Hamdi

12:57 03 May 26

Great experience and very good luggage service

Philippe Tets

22:16 22 Apr 26

Katal

17:02 16 Apr 26

Passing through the neighborhood hungry at 7 a.m., the €15 breakfast buffet is a real boost for a busy day... Don't hesitate if you're near Matabiau train station.

thierry Cardoso

15:05 16 Apr 26

Outdated room, bathtub no shower, no soundproofing, limited breakfast variety, poor value for money, otherwise pleasant staff.

Luis Carlos Matesanz

17:28 13 Apr 26

The location was perfect, very close to the city center (market, cathedral, train station, etc.). The staff were friendly and spoke Spanish. The breakfast was delicious and varied.However, the room was the downside. Facing the interior courtyard and having carpeting, it had a noticeable musty smell. It felt cramped and dark. Also, as is becoming all too common, the photos didn't even remotely match reality. The bed, though, was quite comfortable. But we really weren't happy in the room.

Amandine Neaud

18:12 12 Apr 26

The team is very friendly, the breakfast is excellent, thank you for your hospitality.

Isaac Prost

14:00 03 Apr 26

Very good as usual: I come to Toulouse regularly, always here because:- good location- clean and quiet- excellent breakfast- friendly staff

Victor Michel

16:56 01 Apr 26

Very good hotel. The rooms are a bit old, but that gives them a certain charm, and the breakfast is excellent.

Isobel George

15:16 29 Mar 26

I stayed one night as I was on my way to the Lot & Garonne and needed a good sleep for an early start. Beds v comfortable and room quiet. Perfect for me and the train station was insanely close given the quietness of the place. Staff are excellent friendly and most helpful.

Emmanuel Zaza

13:43 29 Mar 26

Lovely hotel with a nice patio, warm welcome, and pleasant communication with reception beforehand… a generous and very good breakfast, the only downside was the room, which lacked decoration and was rather cramped… a major plus: its proximity to the historic center, which allowed us to do everything on foot 👌

céline HUGOUNET

15:41 20 Mar 26

Virgil Berquin

13:48 16 Mar 26

I spent one night at the hotel; the welcome was very warm, the room spotless, and the bedding was a delight! I highly recommend this hotel; its location is also ideal!

Keith Nolan

12:49 08 Mar 26

Very nice hotel, friendly helpful staff. Very clean , very good location near to the train station.

Thibault Grumbach

07:45 06 Mar 26

A very warm welcome thanks to the friendly and efficient staff. The hotel is pleasant in terms of its decor and layout, in addition to its convenient location near the train station and city center.

Miguel De Las Heras Parejo

19:48 04 Mar 26

Located right next to the train station and about a 15-20 minute walk from Capitol Square. The staff is excellent and always willing to help. The room (in my case) was spacious and cleaned daily. The breakfast is a varied buffet. I stayed from March 1st to March 4th, 2026.

Super Zouzou

13:28 23 Feb 26

The hotel is extremely well located, just 3 minutes from Matabiau train station.Room 111 was clean but a bit small, and the noise from an external compressor was somewhat bothersome. However, the hotel itself is perfect, the staff very pleasant, and the breakfast excellent. We return for all these reasons every time we're in Toulouse.

fabien vautrin

07:45 14 Feb 26

The hotel is ideally located, right across from the train station. I was put up here for one night by the SNCF (French National Railway Company) due to a train problem, so I wasn't expecting much.I was very pleasantly surprised!The welcome and the staff are very warm. The bedding is very comfortable, and the breakfast is generous.The hotel has a history that you can feel immediately in the common areas.It's a good place to keep in mind when staying in Toulouse.

ISABELLE FERRERES

15:37 12 Feb 26

We spent three nights in this unique hotel, which stands out from the crowd thanks to its architecture and decor, which we truly appreciated. It's very well located, close to the train station and the beautiful city center of Toulouse. The staff is friendly, welcoming, charming, attentive, and always offers helpful advice.The breakfast, featuring local and organic products (congratulations!), is incredibly varied and caters to all tastes. We will definitely be back.

Pascale Morin

18:30 10 Feb 26

We spent one night at the hotel and were delighted with the experience:The location is perfect, just a 3-minute walk from the train station.We were able to leave our luggage in storage, allowing us to explore the city with less luggage.The rooms are spacious, with comfortable beds and practical bathrooms.The breakfast is simply excellent, featuring high-quality, locally sourced products (both savory and sweet).The reception staff were incredibly attentive, which was truly lovely.Of course, we will return on our next visit to Toulouse.

Angélique VARDAVOIR

11:45 08 Feb 26

Beautiful hotel, well located just steps from the train station and a short walk from the historic city center.Very warm and friendly welcome.The rooms are pleasant and clean.The decor is modern.The common areas are pleasant, and the decor is too.The rooms are quiet with good soundproofing.Air conditioning is available. A kettle and tea or coffee in the room, as well as filtered water: a nice little extra!Breakfast is served buffet-style with a wide variety of good-quality sweet and savory items.Cold meats, cheese, bacon, sausages, eggs, pastries, two types of bread, compote, yogurt, cereals, homemade jams, organic fruit juice, freshly squeezed orange juice, etc.Parking is available with a reservation for an additional €20 per night. It's a secure parking lot next to the hotel.Otherwise, there are other underground parking options in the city, though not necessarily cheaper.

Dorine - L'ébullition créative

09:34 03 Feb 26

A truly wonderful experience at the Hôtel d’Orléans.The owners are absolutely fantastic: available, professional, and attentive to every detail. The team is equally remarkable, welcoming, and very organized.I had the opportunity to experience both the function room rental and the restaurant: everything was perfectly managed, from the service to the quality of the food.It's professional, efficient, and highly efficient. I recommend it without hesitation.

Nathalie Armengaud

21:24 02 Feb 26

Excellent establishment. Warm welcome. Highly recommended.

Laurence GONZALEZ

21:16 02 Feb 26

Excellent value for money, top-notch service, I highly recommend it!

Marie-Armelle Bories

14:38 02 Feb 26

A wonderful experience; the rooms are comfortable and quiet, and the welcome is warm.I highly recommend it.

Laurence Despres

14:37 02 Feb 26

A short but unforgettable moment in the heart of Toulouse! I highly recommend it.

Hamza A

08:20 31 Jan 26

My stay at this hotel was an absolutely terrible experience. I arrived late at night, already tired from traveling, only to be told at check-in that my reservation could not be found. The front desk staff did not speak English, but fortunately another guest helped translate. I was repeatedly asked to provide proof of my booking and even show my credit card statement, yet the only explanation I received was, “it’s not possible” and “the computer says no.”I made the reservation through Super.com and chose this hotel only because the Ibis was unavailable — a decision I deeply regret. After about 15 minutes of confusion, I was finally given a room, which was extremely disappointing. It felt more like a windowless box than a proper hotel room. The noise level was unbearable; I could hear every door slam, chairs scraping, and people talking throughout the night, making it nearly impossible to sleep.Overall, the experience reflected poor management and very low room standards. I would never stay here again and cannot recommend this hotel to anyone.

Stéphane L.

18:16 29 Jan 26

The hotel is very well located, right next to the train station, which is very convenient. The building is large, with rather original architecture and beautiful, modern, and tasteful decor.The breakfast is very good, with quality products, and the welcome is warm and friendly.The only downside is the soundproofing. You can hear a lot of noise in the morning, especially guests in neighboring rooms getting up, which can be bothersome.

robert santoni

17:48 29 Jan 26

I am writing to express my serious disappointment with my recent stay at the Grand Hôtel d’Orléans.I have been a loyal guest for the past six years and was previously encouraged to book directly through your website with the assurance that any issues would be resolved. Unfortunately, this was not the case.I booked last week a special rate of €84 for single person per night for three nights, plus breakfast and taxes, for a total of €340) 84 euros +20 euro an +6 . Upon arrival, I was informed that breakfast was not included and that I had been charged significantly higher nightly rates, which I did not select at the time of booking.When I raised this discrepancy, the front desk agent, Quentin, dismissed my concerns and behaved in an unprofessional manner. No effort was made to properly review or resolve the issue.As a result, I paid for one night only and chose to leave. After years of loyalty, this experience was extremely disappointing and unacceptable.I request that you review this matter and provide an explanation regarding the rate discrepancy.Robert santoni

Sophie&Didier Merian&Jacquot

20:58 11 Jan 26

A great night in a lovely, recently renovated room. Small, but everything was in place and well laid out. Very friendly welcome.

Ketchup Vert

01:10 03 Jan 26

Near Matabiau train station and Place du Capitole, and within walking distance.A warm welcome and run by the same family for many years.Rooms, reception hall, and restaurant.Bakery/pastry shop right next door for a delicious pain au chocolat and coffee!

Rick Flint

07:46 19 Dec 25

Lovely place. Quiet, central, parking available, and the breakfast was great!

Frédéric Marin

09:36 15 Dec 25

Excellent experience. The value for money is unbeatable. The welcome was truly professional and very friendly. We were able to hold our meeting in excellent conditions.

FREDERIC BOLZINGER

05:10 14 Dec 25

Comfortable, quiet, clean, the receptionist was really professional, kind and welcoming, I felt at home immediately, the breakfast buffet was splendid and complete, I will definitely return to this charming hotel.

Sandra Weir

14:01 19 Oct 25

We had a very pleasant stay at Hrand Hotel d'Orleans.The staff were excellent. Very polite, very considerate, very professional.The breakfast was delicious, hot and plentiful.The reason for losing one star was that the room was a little small....but it was adequate and very clean.

Maura Lindsay

16:23 10 Aug 25

Just had a wonderful stay here, a return visit and we plan to return in the future. The location is perfect, breakfast was great and all the staff were welcoming and extremely helpful. Many thanks!

Michael D

15:07 24 Jun 25

Five Euros for all day baggage storage, very convenient for those who want to explore the city for the day between cities, across the street from Gare Matabiau

Chongcharoen Sornkaew

14:38 22 May 25

I decided to organize an association workshop here and have been highly satisfied. Negotiation with sales office was smooth. Fanny and her team were super helpful. Meeting room facilities were all available. Drinking water replaced after each break. Price level was satisfactory. Guest-rooms were well designed for comfort and functionality. Every participant expressed their highest satisfaction with this hotel including the meeting room ambiance. I particularly like the patio area which allow a lot of natural light. Parking garage is highly secured with two sets of gates and entrance codes. Parking is spacious, clean and has nice natural light. I was very happy to have come across this hotel through booking com. It is in a location so convenient for our participants who came by train and airplane (with Aero bus terminus at the railway station a few hundred meters away. Streets were clean and appeared pretty safe in the evening with enough lighting. I highly recommend this hotel both for tourism and business. Thank you to everyone at the Grand Hôtel d’Orleans!

Dallas M

13:53 26 Mar 25

Located near the train station, Grand Hotel d'Orleans is an OK hotel. Their breakfast and cleanliness is good, while their rooms are a bit dated and small. It's a good hotel if you're on a budget, don't plan on spending lots of time there, and need a place to put your head down. The beds are relatively comfy, pillows are nice, and they have a AC/Heat unit. The shower is nice but the interior could use some upgrading. Good budget hotel for people who plan on exploring more than staying at the hotel.

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HOTEL TOULOUSE GARE MATABIAU

BIENVENIDOS AL GRAND HÔTEL D’ORLEANS

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